How to monitor packet loss and latency in the cloud

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NetOps teams have quickly learned the benefits of hosting applications in the cloud. But before they migrated or adopted a few SaaS applications, they knew in the back of their minds that monitoring performance would be difficult. A tiny voice was asking, “How will we monitor packet loss and connection latency, hop-by-hop, when using cloud applications?”. By Kevin Woods, Head of Product Marketing.

The article will walk you through the following:

  • Packet loss causes problems with cloud applications
  • What causes packet loss?
  • Detecting packet loss
    • Using ping on the command prompt
    • By polling all the SNMP devices on the network
    • Packet capture
    • TCP traceroute
  • How to monitor packet loss and latency in the cloud
  • Establishing baselines and setting thresholds for packet loss and latency

Typically, poor connections at the physical layer, such as bad cables or connectors, are the problem. Congestion in the form of high-connection utilization or an overworked router in the path is another common source of trouble. Good read!

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Tags monitoring software how-to devops cloud