An article by By Herb Krasner on interesting topic of the cost of software quality. Meeting the customer’s expectations at a high degree of conformance is no longer expected to come at a premium –- it is just expected.
Author turns his attention to what you, as a leader in your organization, can do about it. Calculating the cost of software quality is an important first step in identifying areas of opportunity to add value from IT while reducing costs, accelerating deliveries and remaining efficient/competitive.
The sections in this article:
- Cost of good software quality
- Prevention
- Appraisals
- Management control costs
- Cost of poor quality
- Internal failure costs
- External failure costs
- Technical debt
- Management failures
- Strategies for COSQ measurement and improvements
- Example of what can be accomplished
Understanding Cost of Poor Software Quality in your organization is the first step toward gaining executive buy-in for quality-led operations. You will also find Cost of Software Quality Model in the article. Excellent read!
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