Behind the scenes of chatbots: Using NLP to power a chatbot

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An article by Aarushi Ramesh in which we will explore chatbot architecture, and learn about how natural language processing works in a chatbot. Plus, find out what intents and entities of a message are.

Similar to the Genie from Aladdin, chatbots have the ability to fulfill any user’s wish—a realistic wish, of course.

There is a reason chatbots are among the leading technological intelligence tools. From automated online shopping via text to your vehicle’s phone voice recognition system, chatbots are essential tools used to communicate with humans to perform tasks.

The article then explains:

  • What is natural language processing (NLP)
  • How does NLP work in a chatbot?
  • Amazon Lex and NLP

Natural language processing holds great significance when it comes to building chatbots. NLP is the main tool used for the chatbot to interpret the user’s intent properly and accurately. Interesting read!

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Tags bots machine-learning robotics